Carl and Jen
"I have been in the hospitality business for 25 years-I think a lot about how to best serve my clients and guests--here is what I think make Robin and Wil successful:  Be an honest dealer and be an ally for your customer-not saccharine or pushy-people appreciate sincerity  Show them a sense of urgency-it conveys respect and professionalism  Go over and above to make sure they are comfortable  Make the process customer-centric  Be highly detailed, communicate early and often, and follow up.  Genuinely thank them for their business and follow up on what went well and what, if anything, could have gone better"
First Time Sellers

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